Sunday, July 27, 2014

Tourist in my own city-1 : K R Market

“To learn photography, you need a landscape that is diversified with a compendium of the times gone by and the touch of sparkling freshness” said Anil and Abhi. The first thing and the only thing that came to my mind was– Namma Bengaluru.  My fascination for writing and my love for my city are now complemented with a DSLR in hand. As I try to get hold of the options in my camera, I’ll also present to you the places around Bangalore which has a story to be told. For now, I’m a tourist in my own city!

It is 6 in the morning. While every other city road is still getting up to its realms, K R market is already bustling with vehicles. There is a traffic jam here! I’m sure many of you are now wondering how I managed to walk the aisle even for a minute. “Ewwwww! Photo in K R Market?” said my wife. “Are you nuts?” said my mother. Yes, true. How unfortunate it is that we live in the despondent present. But my dear friend, everything has a past. Even K R Market!

K R Market, circa 1950s

Legends say that before it was named after Krishna Rajendra Wodeyar IV (also known as Nalvadi KrishnaRaja Wodeyar) as K R Market, the area was called Pete (means Emporium; a mart; a place of sale; as per Kittel’s Kannada-English dictionary).  The pete area is said to have been established around late 1530s by Kempegowda-1 after foreseeing the need for a common place for traders to sell their commodities, mainly flowers and vegetables. *1 And the commodities were bought from as far as the towns of Salem and Erode. As time progressed, the large pete area got drifted into smaller chunks called Bale-pete (Bangle market), Chikka pete (for textiles), Cubbon pete, Ganigara pete (for oil), akki-pete (for grains) and so many others.

Bangalore fort 1860s

The rush is so much that with much difficulty, I gain entry into the market. All the vendors are sipping their morning cup of tea amidst the diligent business. For a software engineer like me, it is surprising that in this bigbasket.com era, there are so many people buying things at the wee hours of a weekend. But Swamy, one of the fruit vendors tells me that they make very good business during this time. I cannot stop thinking if bigbasket guys buy stuff from here. Another green vegetable wholesaler Tayamma says that she sells all her commodities within 830 and gets back home. Looking at the number of buyers thronging in and the trade activities spilling over onto the streets of the K R Market, I’m pretty convinced about the freshness of the fruits and vegetables.

A vendor busy selling flowers inside Flower Market

There is also a flower market which sparkles with the insignia of colors. 67 year old flower vendor, Rajanna; who comes here to sell his home grown flowers all the way from Sira, a village which is 120km from Bangalore, tells me that he comes to K R Market thrice a week. In a day, he sells around a quintal of flowers and during festivals it goes up to 20-30 quintals a day, which include a wide variety of Mallige(Jasmine), Suryakanti (Sunflower), Roja (Rose), Sugandharaja (Tuberose) and Sevantige (Chrysanths). Another vendor Shaama takes pride when he says “There’ll be at least one type of flower purchased from us in every marriage that happens in Bangalore.

Rajanna, another flower vendor

Not just the market, the surrounding area has a lot of monuments that talk about the glorified existence of namma Bengaluru. Just a couple of 100 yards from the Market building, is the Kote (Fort), which was built by Kempegowda during mid-1500s and later modernized by Hyder Ali around 1760s. It is also said that this pete area was a war-zone during the third Anglo-Mysore war (1791 AD) when lord Cornwallis attacked it during midnight. As a proof, recently, Workers dug up a cannon weighing more than a ton belonging to Tippu Sultan era during Metro rail work in the K R Market area *4.  

Tippu's Palace - Front view

Kote Venkataramana Swamy temple which was built in 1689 AD *5, is one of the oldest lord venkateshwara temple of Karnataka.  During the same time, Tippu Sultan also built a palace, which is called Tippu Palace, is still erect. There is a mosque adjacent to the market building called Jamia Masjid which was built circa 1940s majorly with white marble. Post 1950, the commercial activity of K. R Market’s surroundings thrived; thanks to its proximity with the residential areas of old Bangalore, viz. Chamarajapete and Basavanagudi.  There were also a lot of theaters around this area, some of which are functioning even to this day and some are closed down.

Jamia Masjid, adjacent to Market building

The new market which was designed by Sri Lakshminarasappa on the model of Sir Stuart Hogg Market of Calcutta was opened on October 11, 1921. *2.  It has been close to a dozen of decades since this building is functioning. But it is visible that very less has been done to keep it in good shape. It is in ruins with water seeping from the top during rains.  The walls are shattered, platforms are uneven. They deserve better facilities and as always, the government has turned its blind eye after an armada of promises during the elections.

HMT tower clock, K R Market building entrance, from inside

I, Anil and Rahul meander enough around K R Market and come out to have a kadak chai. As we deliberate about its sustenance; the employment that it has offered to so many people; about its past, present and future, my image of it has changed.

For sure, K R Market does not have the loftiness of the best malls or the awe of most the eminent supermarkets in the city, but with this visit, I’ve realized that it is full of coveted things for the common man without which everyday life ceases to move on. Next time I pass it, I hope to forget the mires around and I’ll feel proud of the place which still has the ashes of the times gone by. At this moment, a quote is kindling in my mind that Plato once said about Greece!

This City is what it is because our citizens are what they are!

References:
*1 – Bangalore - The informal economy of the Historic Pete, Journal of the arts and heritage, UNESCO
*2 – History of Bangalore. K.R Market (Karnataka History)
*3 – Image – K R Market, circa 1950s. British Library
*5 - The New Cambridge History of India, volume VI
Photo credits: Anil and Rahul, and of course me!

Saturday, May 17, 2014

Bangalore auto driver’s license test questionnaire

Bangalore auto driver’s license test questionnaire
Time: 30 min                                                                                                   Max Marks: 10
General instructions:


All questions are compulsory.
.        All questions are of multiple choices. You should choose the correct answer.
.        Writing Dr. Rajkumar or Shankarnag is not considered an answer.
.        Marking the answers using paan or burning the option with beedi is not considered an answer.
.        Please park your vehicles outside. Entering the examination hall with your autos is prohibited

.       Which of the following is RIGHT turn
a)      ->
b)      -<
c)       Sometimes both
d)      Depends on my mood

.       How many wheels your auto has
a)      2
b)      3
c)       I don’t know. Front wheel is all I care
d)      Depends on my riding style

.       What is the appropriate hand signal to take a left turn
a)      Turn left indicator on, put your right hand out and rotate
b)      Turn any indicator on, and simply turn
c)       Turn right indicator and turn left
d)      Don’t give any hints. Turn left suddenly and surprise other motorists

.       What is the right thing to do when signal turns from RED to GREEN
a)      Wait for other vehicles to move and proceed
b)      Honk, honk and honk until you are satisfied
c)       Try starting your rick for umpteenth time
d)      Move on whatever the color signal is

.       What is the most appropriate action when an ambulance is passing
a)      Give way for ambulance
b)      Chase ambulance so that you too can reach faster
c)       Block the ambulance’s way and see if the person dies
d)      Pick a fight with anyone you see

.       Which of the statements is correct
a)      Auto should have proper meter
b)      Auto driver should have proper meter
c)       If I quote a price, meter doesn't matter
d)      Always quote one and half on meter

.       What should you do when people ask you to drive to a particular place
a)      Say whatever number comes to your mind and ask if the commuter is ready to pay that amount
b)      Say No. Ask him if he is willing to come to whichever area you are going.
c)       No matter what he says, pick up a fight so that you can time pass
d)      Say Yes and take them to another place instead.. And argue that this the place the commuter said

.       Which of the following is mandatory inside an auto
a)      Digital distance Meter & Driver License display
b)      Stereo system installed by Chilling Murthy with 300 to 400dB output
c)       Most awkward song collection ever
d)      Fluorescent colored interiors

.       Which of the following should be mandatorily produced when asked by a police
a)      RC Book, DL, Insurance and Emission test certificate
b)      Dagger, swords, Knife and blades
c)       A 100 Rs note
d)      Beg for life because I have nothing

.   Being a public servant, which of the following is your collective responsibility
a)      Misbehaving with every women commuter you come across
b)      Creating chaos with other auto drivers anywhere and everywhere
c)       Helping the citizens in whatever way you could by sparing them
d)      Meter tampering, drink and drive, pollution and rash driving

Thursday, February 6, 2014

A certain south Indian wedding preparation

In India, being South Indian is not as easy as “Being Human”. I don’t even have to talk about opulence associated with Indian marriages. There may be more than 100 major ishtyles and dialects of Indian wedding. Some are very prolific and some are very straight and simple. Things have changed; the place; the food, the way we invite family and friends (thanks to technology) and so on! Or does it just look so? I’m still confused. I guess there are no set answers for this. But what has not changed for sure is the epitome of “arranged” marriage in South India.

Prologue: After my 10 uncles and 27 aunts (your mausi ki saas ke devar ki biwi is also a potential match maker in south India) pressurized me in every goddamn meet to send a “good looking” (good looking south Indians do exist in real and we are in plenty) picture of mine to them, I had to succumb! Next, I had to change my mindset from M for MBA to M for Marriage. The transition from CAT (Common Admission Test) to scapegoat is really hard to digest. Thanks to mom and dad’s “why it’s not a bad idea to marry @ 27” brainwashing sessions. And then, there’s peer pressure too. “Your best friend Sandeep ki shaadi ho gayi. Smita ki bhi. And my colleague’s son Ajay is married with a kid. He’s still 25”.

Somehow my profile got uploaded in our community matrimony. Hold on! I too was assuming that it’s going to be some online matrimony site. My mom was like ‘do you think we are so deviated from the Brahmin ethos. You may be a software engineer; but I won’t allow any software to choose a bahu for my home’.

I won’t get into the details of the visiting the matrimony office and taking notes of the prospective bahus and my interview with them and their family. It’s too hilarious to be discussed here. Fortunately, not after too many interviews, I met this pretty gal, liked her, said YES, got engaged to her and I thought everything is over! Alas! I was wrong. The real challenges of a South Indian wedding surface only with the onset of marriage preparation.

The selected ones are folded and stacked!
Saree: Trust me, you’ve no idea what kind of opulence is associated with it. Unlike Christian and north Indian weddings, where the haute couture is diversified from Salwars to Ghagras and from Gowns to skirts, in a south Indian wedding, it’s just Saree.. Silk Saree. The bride, her mom, your mom, all your aunts, all her aunts, your granny, her granny, their daughters, sisters and even kaamwali bais (not kidding) will shoot your mouth off with the money spent on the sarees. Their exuberance will puzzle you to an extent where you’ll start believing that dress code in Ekta Kapoor’s serials is actually real. If at all there is one Indian brand can counter the Versaces and Armanis, it is ungal Kancheepuram Silk saree.

Silk sarees piled up in a heap!
Considering that the sex ratio in south India is a good 997/1000, and with women population of 100 million, even if 50 million arranged marriages happen: 25 million Rs INR is spent on just silk sarees in South India every year! Can you imagine how rich we are? If you’re a south Indian, fall in love with your north Indian colleague or love thy neighbor and elope. In an arranged marriage, silk saree is a hundred thousand rupee affair!

Gyan: Stereotyping reach new heights with you getting married. Everyone will have something to say about you getting married (Or I just feel so). The “senior citizen gyan yojna” of your family will be of no use, although some uncles and aunts may just keep quiet or give realistic insight which you may feel will help. Some will ask you questions which will confuse you whether to laugh or cry.
                By family members:
  •      You’ve become so lean. Tension mat lo beta! (Why are YOU getting tensed about MY weight, aunty)
  •      I feel you’re still a school going kid. Time flies no (Signs of Alzheimer’s, uncle)
  •      It’s on Feb 20th? Should’ve been Feb 14th (Waah uncle.. aap to dude nikle)

By friends:
  • Mujhe pata tha tumhara jaldi fix ho jayega. South Indian hokar bhi tum fair complexion ke ho (No comments)
  • You’re gonna make us eat on banana leaf? (You can eat on the floor also, bro)
  • Marriage is for three days…?? What will you do? (First two days batting and I’ll declare for third day)
  • Arranged Marriage? **wry smile**.. Don’t lie! (Well, I really don’t have Erich Segal Love Story type of incidents in my life)
  • If you invite 500 people, 2500 people will ask you “where are you going for honeymoon”


Listening to all of such nonsense shit and keeping your mouth shut is a real challenge.

A South Indian Bride (from Kerala)
Gold: Everybody says old is gold. But paradoxically, when it comes to actual gold, nobody is satisfied with old gold ornaments. The Bride and Groom’s mother would have stacked gold in every possible occasion for future marriages; we still have to buy new gold. This is crazy! I don’t understand. My mom says it’s a question of pride. My uncle lambasts Raghuram Rajan and Subbarao for not being able to control inflation, but continues to stack gold for daughter’s marriage. This gold affiliation will rid you of all the savings that you’ve done so far. So just don’t think too much. You can’t do anything. I’m only relieved with the fact that unlike some Keralites (no offense), we still talk about gold in terms of grams and not kilograms!! **sigh**

Epilogue:
The big day is just around the corner. Now I’ve clearly understood the essence of long lasting Indian marriages ;). I’m thrilled and tensed both at the same time. Thrilled because of one thousand obvious reasons and tensed because… Boss, I’m a south Indian!

P.S: I just completed writing this piece and someone dedicated the song  “Yeh Galiya yeh chaubara.. yahaa aana na dobaara…” on fm radio

Tuesday, December 3, 2013

Kadlekai Parishe - Mar-di Gras of Bangalore

The city of Bangalore occupies a special place in the pride of India, not just on account of its external beauty and the IT revenue it is generating. We, the true blue Bangaloreans, have always loved the city because of its finer qualities seen through its countless carnivals, fiestas and cultural extravaganzas. And Kadlekai Parishe  is just one among them.

Basava (Nandi)
 Kadlekai Parishe, In English, translates to Groundnut festival or Peanut festival. Bangalore’s bountiful nature and an ideal climate have helped its people grow a broad spectrum of intercontinental plant wealth. Back in 1600s and 1700s, the surroundings of Bangalore cultivated a lot of peanuts. One of the legends says that cows often entered the groundnut growing fields and damaged the plant. And all the apprehensive farmers, pledged to offer their first harvest of peanuts to Nandi idol, also called as Basava.  This is how kadlekai parishe was started. Later the area surrounding this basava idol came to be known as Basavanagudi (translated as Bull temple).

Groundnut sellers from all over 
Thus, kadlekai parishe became an annual event (celebrated on the last Monday of Kartika Maasa, which is considered auspicious according to Hindu almanac) in Bangalore’s calendar. As time passed by, Basavanagudi itself has demonstrated a marvelous capacity for accepting, accommodating and sheltering the vast and varied groundnut sellers from all around the city (and parts of Tamil Nadu too).

Having spent the early days of my childhood in the vicinity of Basavanagudi (We stayed in Gavipuram Guttahalli for sometime before moving to north Bangalore)  I too have fond memories of it. It reminded me of my school days. During kadlekai parishe, after school, a bunch of  friends, Me, Joshi, Bhargav, Murali and many others  used to run to bull temple just to pick groundnuts and walk home; Chips made of tapioca were a new trend those days and I just loved eating it. Those manually driven giant wheel and merry go round rides were so ecstatic!

Heap of peanuts for sale
On this festival, Basavanagudi and the surrounding area is transformed so radically that if you take a real-estate tycoon to Bull temple area and tell him this is a prime location in Bangalore, he would not believe you AT ALL!  This is THE reason why I love kadlekai parishe. For a day, the otherwise bustling Bull temple road is transformed totally to a village, full of colors and vibrancy; A village that provides seclusion to the young generation who’ve not witnessed a carnival before; and to the old, who finds reminiscence of the old Bangalore.

In the necklace of Bangalore’s cultural heritage, kadlekai parishe is just one of the pendants. There are so many other pendants and I hope to write about them in coming days. Somewhere between taking pride in visiting all the malls and boasting about being cosmopolitan, we are deviating away for our own ethos. Take your kids to these events and give them a feel of cultural sophistication. The magnificence of a groundnut festival is something that shopping malls can never offer you. Kadlekai Parishe is Bangalore’s Mar-di Gras

Friday, November 8, 2013

Gandhi v/s Indian youth – Why we hate the Mahatma

You might have come across so many in your friend’s circle (May be you are one among those) who always talk ill on Mahatma Gandhi and express their displeasure that he is solemnly responsible for all the ignominy that is happening in India. So much so that today’s youth don’t even think twice before sharing some stupid fabricated posts on facebook that Gandhi was a rapist and other such nonsense. This is not an attempt to correct your views. I’m not taking that big risk. This is my prompt or rather equivocal attempt to at least make you realize that you’re wrong at the very fundamental level of your irrational thinking.

Gandhi and partition:

Jinnah and Mountbatten
The major reason why today’s youth have developed a voluntary hatred for the mahatma is because of the partition. If you think, partition happened only because of Gandhi, you’re off beam. Gandhi never endorsed partition. Please be informed that he died because of Hindu Muslim disharmony. Muhammad Ali Jinnah was the real partition endorser and Lord(?) Mountbatten backed it. Power greed Jinnah along with the Muslim League induced the fear of Hindu domination in Muslims’ mind and came up with a two nation theory. Lord Mountbatten backed it and Indian political leaders accepted the plan.

Gandhi in fact was against it. Very much against it! He was not solely responsible for partition.

Gandhi could have saved Bhagat Singh:

Tribune headlines after Bhagat Singh was executed
Yet another myth why our youth hate Gandhi is inspired by the bollywood biopic's take that Gandhi did not make an attempt to save Bhagat Singh, Sukh Dev and Raj guru. But think it over. Which biopic in bollywood has completely justified the actuality without mutating the truth? They've featured Bhagat Singh in a duet, Milkha Singh romance Australian coach’s daughter.

The movie which show that Gandhi-Irwin pact was blindly signed by Gandhi is total bullshit. It is true that there were differences in Bhagat and Gandhi’s principles. But Gandhi said you can fight oppression without the gun, you can mobilize people without violence. He insisted rebels like Subhash Chandra Bose and Bhagat Singh to take peace path and not piece path.

Gandhi and Subhash Chandra Bose in 1938 congress meeting
Gandhi did whatever he possibly could to save the trio. Lord Irwin, who carried the final authority regarding Christian sentiments of British officials for the Murder of Saunders.
the executions, promised that he would consider Gandhi’s submission. Irwin at one time almost submitted to Gandhi's negotiation. But all the British officers of Punjab threatened to resign and Irwin had to succumb to the prospect of a judicial error and the appeal of the

Unfortunately, Raj Kumar Santoshi forgot to include this part in his screenplay

Gandhi favored Nehru and not Patel

Gandhi and Sardar Patel
It’s not that Gandhi was not aware of this dishonesty done to Sardar Patel by favoring Nehru. But Gandhi for obvious reasons never anticipated that supporting Nehru would prove this costly for India.  He had fully realized that what he was trying to bring about was wrong and totally unfair. In fact, he tried to make Nehru understand that Congress was in favor of Patel.. He conveyed to Nehru that no Congress member has nominated his name excluding a few members. But Nehru was impertinent and made it clear that he will not play subordinate to anybody.

A thwarted Gandhi succumbed to Nehru's pig-
Gandhi, Nehru and Sardar Patel together
headedness and asked Sardar Patel to take back seat. Sardar Patel had great respect for Gandhi and he took out his submission without saying a word. Perhaps, Gandhi wanted both Nehru and Patel to provide leadership to the country. He used his veto power in favor of Nehru because he feared Nehru could cause problems in the way of India’s independence if he was not given the chance to become Prime Minister. Gandhi feared that this would even delay India’s independence and that would cost dear to the nation.

Gandhi on social networking

As I said earlier, almost everyone who post ill on Gandhi on social networks don’t even know Gandhi’s full name. People and groups who share posts that Gandhi was gay, Gandhi had sex with his women ashram inmates and other such rubbish don’t even know a bit about India’s freedom struggle. They don’t keep an independent view of political, spiritual and cultural aspects of life. Most of us ignore such posts, but stupidity is also infectious. You can’t stop more youth from believing that whatever is on the internet is true.

I’m not at loggerheads that what Gandhi did was right or wrong. But we all know that it was in the best interest of the nation. We all know that he was never against the betterment of India and Indians. Don’t we? Most of us Indians will never respect him, that’s fine. But what is really depressing is that we are carelessly spreading rumors about a great man of our own nation who is respected for his deeds, for his preaching and his leadership skills (300 million people listening to one voice is something that we can’t even imagine in today’s world) everywhere in the world.


If not for his deeds, at least we should respect him for his strength of mind, for his integrity, and above all for his purest love for a force called “India”

Tuesday, August 13, 2013

Everything you want to know about kannada movie LUCIA


When I wore a Lucia T-shirt and walked down the aisles of Mantri mall, I was pretty impressed to see that lot of people giving a sneak peak at my tees as if they know about Lucia. Their gestures and smiles told me that you’ve done a pretty good job by supporting project Lucia. However, when I wore the same tees to my workplace, I was asked by many of my colleagues, both Kannadigas and non kannadigas What’s LUCIA, What does it mean? And so many other questions. And I thought; why not post it on my blog? Read on!
LUCIA poster


LUCIA needs no introduction, but if you don’t know, it’s the first public funded (YES!) movie, a first of its kind experiment in the history in the Indian Cinema. Apparently, there are a lot of regional directors who make good cinema, but they seldom push it to the audience. So exceptional film makers like Girish kasaravalli don’t come to limelight until a national award is conferred on them. By the time we get to know about it, we’d have missed watching it. Thus a good movie misses reaching the audience. Pawan, the brain behind Project Lucia, very well knew about this atrocity. He knew that a good director should also be good at marketing, so that it reaches the right set of audience.

Why he went public: Even after 6 months of completing the script for Lucia, he couldn’t find a producer who was interested to listen to the gist of what Lucia is. They made fun of him. They mocked his idea and approach. Many producers told him that they’d give a chance to him to direct for a remake script.  Pawan was hell bent. LUCIA or NOTHING. His gut feeling was that Lucia can become a cult film for kannada industry. That’s when he decided to come to “US”, the real critics of the movie. For detailed discussion in his own words Click here

Pawan Kumar - brain behind LUCIA
How he went about it: He got offers to make it in other languages. But Pawan was very determined. It’s LUCIA in Kannada or nothing. But Lucia was only in script. There was a problem. The mother of all problems. Who will fund it? The project had to be shelved. But some of his admirers, supporters and followers gave him the idea of making Lucia with public funds.Yes. Collecting funds from the audience, by making “them” the producers of the movie. Making a movie with Public funds..??? Oh yeah..?? Really..?? 

But the option did not seem impossible. He started with no hopes at all. But he kept himself a 100 day deadline to reach the 50 lakh target. After working out all the pros and cons he decided to take the suggestions of the audience and opt for Crowd funding model for making the Film Lucia. That’s when the revolution started. Within a few days of announcing how he would go about it, he started getting mails that people were ready to invest in his venture. Within 12 hours more than a lakh had arrived in his account, all from people he doesn’t even know. How awesome is that. How he raised funds in detail – Click here
Another LUCIA movie poster

The making: Now, there were enough mails in his inbox to boost his confidence that this could be a reality. Now all he wanted was actors and technicians with flair; A passion, a fervor to deliver good things. To reach out to the right talent, he launched a 72 hour challenge, which was very simple. He asked the role seekers to make 4-5 min long Promo video about Project Lucia. They were free to be as creative as they want to be, use any medium to shoot, it could be live action or animation, but please use copyright free music and visuals only. And you have 72 hours to make this promo.

Ninasam Sathish offered to join. Auditions for actors also happened. Siddhartha Nuni took the director of photography on his shoulders, Poorna Chandra Tejaswi, a budding musician decided to create lovely music. Shashidhar Adapa offered to create sets which are as creative as himself and with so many others joining and taking the ownership, LUCIA team finally created the magic.

Now, next and the later:

Now: LUCIA has won the YCE (Young Creative Entrepreneur) award by the British Council. Lucia was selected for the London Indian film festival, won the award in the Audience choice category for the best film. All the international dailies including The Guardian and all Indian dailies have appreciated Project-Lucia for its accomplishments. 

Next: Theatre rent, television promotions, ads and other forms of marketing for the film needs an additional budget of 1.8 crores approx. So Project LUCIA has come up with a plan where you the audience can be the distributor. Yes! You can pre order it to watch online. Pre-order is an opportunity for you to play the role of a DISTRIBUTOR at a very low price/low risk. 

Later: With a Pre-order, not only are you getting a copy of the film, but you also get an opportunity to make money of the film. And we want you to do that. The more the money you make, that many more audience we get to watch our film. And that is what we want – more audience. For more details on “YOU” as a distributor click here

 There is already a buzz in the sandalwood that LUCIA has come very good and it’ll thump the box office. People are humming “Tinbeda kammi” merrily and gleefully. People who’ve watched it at the London Indian Film festival have given the audience back in India, a green signal. Momtaz of asiana tv says
Lucia is a real ‘milestone’ in South Indian cinema, and a film everyone should watch”.
Click here for complete review

Another audience Roopa Upadhya says
“Pawan Kumar lives up to his words, he has made a film that is young, intelligent, complex but still lot of fun”
Click here for complete review

For a man with Penny in his pocket and dreams worth million, this is much more than just achievement. His efforts are weirdly impressive. They say “Be the change you want to see in the world” and Project LUCIA and Pawan Kumar is an archetype that proves it. He deserves a standing ovation for this venture. I wish him all the very very best.
Watch LUCIA not to support him, but to appreciate what he is able to create out of nothing; to appreciate his endurance in driving this transformation; his taste for original scripts and his zeal for movies.   And of course for good movie watching experience, which has become a rarity in Kannada these days.

Thursday, August 8, 2013

The IVR (irritating voice response) blues



Dear Mr. whoever the fuck  you are, my hearty congratulations on launching one common toll free customer care number across India for your phone banking services. A great move, perhaps. Need of the hour, I must say. However, this is to bring to your kind notice about a paradox, a mockery of your customer’s patience in your IVR.  

Let me tell you that, I wouldn’t have bothered to write this if your IVR was toll free. Do you think we have lot of money and time that’s why we keep calling you? To hell with you. I had some enquiry to be made and I called your phone banking to get things clarified. But, when I ended the call, I went into a state of trance wondering, do I really know enough English to understand your IVR menus. The call lasted for more than 30 min, but I couldn’t find a way to talk to a phone banker. It took me more than 30 min (and of course my mobile bill) to find out that there is NO such option. Like Shah Rukh Khan and Karan Johar tricks the audience, I was a victim of your cheap irritating voice response strategies.

Which dumbass gave the IVR idea? Even H D Devegowda couldn’t have thought about it. I mean it. Press 1 for English..  Press 2 for Kannada………… Press 52 for Konkani... Press 53 for Bhojpuri….  Blah, Blah, Blah, Blah…  Why can’t you keep it simple..??? I pressed 1. (Thank heavens, it didn’t verify my English skills and ask me to spell “English”.). Again, Press 1 for account details. Press 2 for some other bullshit…  Press 23 for your checkbook’s 21st leaf number… OH MY GOD. OH MY DEAR GOD.. When I pressed 1. It said my 14 digit account number at 0.0000001 characters per sec, murmured my account balance which even Peter Parker with spider senses couldn’t hear and got disconnected by itself. 


Where the hell is an option in your IVR to talk to phone banker?  After wasting 30 min of time and with my mobile bill sky rocketing, I still couldn’t find it. I reached the card block dept (That’s the only easily, or rather reachable dept) and a guy told me “Yes saar, Tell saar.. Saar, I’ll place you on hold saar. And I get to listen to a sucker punch instrumental which sounds like a fucking Pakistani singing a sufi song when his testicles have been clutched. You’ll fall asleep. After ages, the associate gets back and says “saaar”, that’s when you regain your senses out of panic.  Saar, select the ‘Press 2 for check book details’ option saarand that will connect to phone banker saar. OK saar..?? TANK you saar. I wondered if Rameez Raja joined call center…!!!

Holy crap. How the hell did your analysts think that anyone would select “Checkbook details” to talk to phone banker? Even our CID Pradhyuman wouldn’t have cracked this one. I really want to know to which god damn Service Company is offering you this great service. Are you not paying them..?? Or is your IVR service a lifetime free complimentary gift from some startup enterprise for throwing them a couple of corporate accounts?
Aren’t you ashamed of yourself? You call yourself best bank in private sector, won awards… Screw you..!!! Do you even know what customer service is? To hell with those juries which give you these awards. They should be banned from functioning, for a lifetime. 


Please understand that OUR PHONE + YOUR BANK does not sum up to customer service. Forget good customer service, it’s not your cup of tea. At least, let your customers know how & in what innovative way you’ve cheated them. Alas, they deserve it. Don’t they? Please do something before your IVR finds a place in daily cartoons, SMS jokes and emails. Wake up..!!!

Image courtesy: google images